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Collaboration and communication systems require ongoing maintenance, there’s no avoiding that. But there is more to service contracts than just ensuring the system stays online. Proactive monitoring opens up new opportunities to move equipment around to maximize use and productivity, simplifies systems increasing productive time in meetings, and removes other barriers to use such as lack of training which again translates into more productive time.

To recap, we’ve looked at three ways a service contract can alleviate system down time and enable productivity:

  1. The system didn’t function as intended
  2. Lack of training / documentation
  3. System isn’t intuitive

There are plenty of other benefits to a service contract that we will explore in future posts, but these three items all significantly contribute to what we refer to as tech distractions — a silent time killer that can net significant costs across an organization.

If you’re curious to learn more about how a service contract can keep your teams online, don’t hesitate to reach out. Just hit the contact button below!

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