Access to support services when you need them most.
Bluewater’s Managed Services Team has the expertise that hundreds of our clients call on when their AV technology needs service.
Our Help Desk opens at 7:00 am ET and is ready to serve you throughout the day. Bluewater’s skilled Help Desk Specialists can quickly create and facilitate a plan to get you back on your feet should the need arise. And, when you require onsite service, our expert Service Technicians will be there.
Bluewater offers three different Service Agreement options to give you the level of service you need, at the price point that fits the budget. Bluewater will also handle any warranty claims with the manufacturer and make the RMA return process pain-free. Our goal is to provide hassle-free support to keep your AV investment running smooth and give you peace-of-mind. It’s what we do, and we do it well!